Bookmarks du Jeudi 12 mai au Lundi 16 mai

Posted by teulliac on mai 16, 2011 in Vu sur le web | 0 comments

Bookmarks du 09:02 au 11:15:

• Mind the Ps of Community Management – Singley + Mackie Social Media

  ’ve been managing communities of various types and sizes for nearly 10 years now – communities for companies and their clients, communities for musicians and their fans, and now communities for brands and their fans.  No two communities are ever the same, but I’ve found that there are particular things that are truly necessary to being a good community manager, regardless of size or type.
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  communitymanagement 

• Social Customer Service IS NOT Community Management – Jon Burg’s Future Visions

  In other words, your social presence needs to operate like a contact center on the back-end, and a real person on the front-end.
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  communitymanagementsocialmediasav 

• Facebook Customer Service Off the Wall | LiveWorld SocialVoice

  On Facebook, you might similarly want to leave feedback of a personal nature for the brand — “your product gave me a rash here” or “your bank messed up my deposits and I’m in overdraft territory” or “another poster here is making me feel unwelcome” — without having to do so publicly on the Wall.
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  facebooksav 

• The Filter Bubble

  So you want to pop your filter bubble — to see the neutral, un-filtered, un-personalized web. How do you go about it?
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  tedfilterbubble 

• How To Integrate Google Analytics & YouTube

  In this post, I will discuss how to best integrate Google Analytics and YouTube Branded Channels.
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  youtubetracking 

• 500 Internal Server Error

  500 Internal Server Error
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• How to Build a Free Social Media Monitoring Dashboard | Social Media Examiner

  Do you need a better way to manage the monitoring of your social media? Don’t want to spend a lot of money? How about a free alternative?
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  socialmediamonitoringtools